Consumer Protection
Funeral Service Education Foundation
FSEF is a nonprofit foundation dedicated to advancing professionalism in funeral service and to enhancing public knowledge and understanding through education and research.
Funeral Service Education Foundation
13625 Bishop's Drive
Brookfield, WI 53005
1-877-402-5900
- Web Resources: Consumer Protection
Funeral Service Consumer Assistance Program
FSCAP os a nonprofit consumer service designed to help people understand funeral service and related topics and to help them resolve funeral service concerns. FSCAP service representatives and an intervener assist consumers in identifying needs, addressing complaints and resolving problems. Free brochures on funeral related topics are available.
Funeral Service Consumer Assistance Program
PO Box 486
Elm Grove, WI 53122-0486
1-800-662-7666
- Web Resources: Consumer Protection
National Selected Morticians
MNSM is a national association of funeral firms that have agreed to comply with its Code of Good Funeral Practice. Consumers may request a variety of publications through NSM's affiliate, the Consumer Information Bureau Inc.
National Selected Morticians
5 Revere Drive, Suite 340
Northbrook, IL 60062-8009
1-800-323-4219
- Web Resources: Consumer Protection
National Funeral Directors and Morticians Association
NFDMA is a national association primarily of African-American funeral providers.
National Funeral Directors and Morticians Association
3951 Snapfinger Parkway, Suite 570
Decatur, GA 30035
1-800-434-0958
- Web Resources: Consumer Protection
National Funeral Directors Association
NFDA is the largest educational and professional association of funeral providers.
National Funeral Directors Association
13625 Bishop's Drive
Brookfield, WI 53005
1-800-228-6332
- Web Resources: Consumer Protection
Jewish Funeral Directors of America Seaport Landing
JFDA is an international association of funeral homes serving the Jewish community.
Jewish Funeral Directors of America Seaport Landing
150 Lynnway, Suite 506
Lynn, Ma 01902
781-477-9300
- Web Resources: Consumer Protection
International Order of the Golden Rule
OGR is an international association of about 1,300 independent funeral homes.
International Order of the Golden Rule
13523 Lakefront Drive
St. Louis, MO 63045
1-800-637-8030
- Web Resources: Consumer Protection
International Cemetery and Funeral Association
ICFA is a nonprofit association of cemeteries, funeral homes, crematories and monument retailers that offers informal mediation of consumer complaints through its Cemetery Consumer Service Council. Its website provides information and advice under "Consumer Resources."
International Cemetery and Funeral Association
1895 Preston White Drive, Suite 220
Reston, VA 20191
1-800-645-7700
- Web Resources: Consumer Protection
Cremation Association of North America
CANA is an association of crematories, cemeteries and funeral homes that offer cremation.
Cremation Association of North America
401 North Michigan Avenue
Chicago, IL 60611
312-644-6610
- Web Resources: Consumer Protection
Council of Better Business Bureaus Inc.
Better Business Bureaus are private, nonprofit organizations that promote ethical business standards and voluntary self-regulation of business practices.
Council of Better Business Bureaus Inc.
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838
- Web Resources: Consumer Protection

